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Citizens to get 6 services after switch to unified emergency number “112”

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E.Oyun-Erdene
2026-01-07
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Citizens to get 6 services after switch to unified emergency number “112”

On January 6, 2026, Minister of Justice and Internal Affairs B.Enkhbayar reviewed the Information and Express Management Center of the General Police Department and the preparations for Mongolia’s transition to the international-standard unified emergency number 112.

Under Government Resolution No. 67 (February 5, 2025), Mongolia is moving its emergency-call services to 112 so that anyone can request timely assistance for crimes, violations, floods and river hazards, medical emergencies and other urgent incidents from anywhere and on any mobile network.

Switching to the 112 system will enable 6 key service capabilities: Video calling to emergency operators, automatic location determination (with the caller’s consent), reception of text messages to emergency services, multilingual support, the ability to receive calls from foreigners in four languages, first-aid video guidance and advisory video support, calls via the 102 mobile application (integration with existing police-app channels).

Officials also report ongoing infrastructure work, including connecting police, ambulance, hospital and mountain-rescue communication bases via fiber-optic links to improve reliability and response times.

The Information and Express Management Center currently handles an average of 8,500 calls per day, more than 3 million calls per year. 

On January 6, 2026, Minister of Justice and Internal Affairs B.Enkhbayar reviewed the Information and Express Management Center of the General Police Department and the preparations for Mongolia’s transition to the international-standard unified emergency number 112.

Under Government Resolution No. 67 (February 5, 2025), Mongolia is moving its emergency-call services to 112 so that anyone can request timely assistance for crimes, violations, floods and river hazards, medical emergencies and other urgent incidents from anywhere and on any mobile network.

Switching to the 112 system will enable 6 key service capabilities: Video calling to emergency operators, automatic location determination (with the caller’s consent), reception of text messages to emergency services, multilingual support, the ability to receive calls from foreigners in four languages, first-aid video guidance and advisory video support, calls via the 102 mobile application (integration with existing police-app channels).

Officials also report ongoing infrastructure work, including connecting police, ambulance, hospital and mountain-rescue communication bases via fiber-optic links to improve reliability and response times.

The Information and Express Management Center currently handles an average of 8,500 calls per day, more than 3 million calls per year. 

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E.Oyun-Erdene
Category
Politics
Published
2026-01-07


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